General facts about ordering process and orders

How does our website work?

If you have a desire to get full data about the work of our services, you need to get on a page called “How It Works”. There you will get thorough information about the company and its services.

What is needed to order a paper?

If you wish to make an order, you must answer questions about it in the Order forms. Yet, you also can buy a paper by sending message using your Email, Live Chat of our website or simple Phone, which is completely free.

Explain me the process of filling in the order form, please!

For you convenience, there exist two variants of order questionnaire – short and extended one. The first one you will be able to see on our main page. When you are ready with this order questionnaire, you just need to click “continue” to provide detailed info about your future academic paper. After this, you can achieve your private account, if you don’t have it, and to make payment for your paper just by entering secure payment page.

Can I achieve a discount from you?

Our company provides affordable Pricing Policy, which means that prices are friendly. Moreover, returning customers can achieve beneficial discounts. Juts contact our always available support team using Live Chat, Phone (completely free) or Email to get to know, whether it is possible for you to achieve any discount before you make an order.

Where can I submit extra data for my writer?

If you need to submit some extra files for your helper, you can do this by logging into your account and uploading the files manually. The other possible way to do this action is by contacting our Customer Support Service by sending a text message using Email, Phone or Live chat.

If I can’t find some material for my academics, will you help me?

Our company has a pool of different academic resources and access to various places where they can be found, that is why, it is almost impossible that we won’t find some specific book for you. Although, if it happens, we will let you know and solve this problem very quickly.

Where on your site can I see a status of my order?

If you wish to know a current status of your order, you should ask for this infromtion from our round-the-clock Customer Support Team. You can do this using, Email, simple Phone, Live Chat or you may leave a message on your Personal Dashboard. Dear customers, please be patient in waiting for an answer, because our writers always do everything they can to help.

Completion of an order

What should I do, if paper you send me doesn’t satisfy me?

In case, you feel dissatisfaction from the quality of the order accomplished for you, you can demand a revision from us. Ou writing agency has a Revision Policy and we are happy to make your academic paper as well as it possible. However, you need to understand that revision instructions can’t change the original ones.

Is it possible to make some changes with my ordered paper?

We are eager to help you any time you want, but you should know that all changes have to be done relying on Revision Policy. To find detailed data about this question, you can touch base with our support service using Live Chat, Phone (completely free) or Email.

I want my order to be done now! When can I get it?

Be confident that we will meet the deadline you have set. No need to hesitate, if you wish to be informed about the current situation with your order, just contact us.

How can I achieve my finished order?

We will upload every paper to your private account. You also will be sent an email message with the included copy of your paper and information about it.

I’m curious what are the editing and proofreading?

You can use these services, if you have some finished paper, but unsure that everything is written well. In this situation, our experts will improve your content and fix your mistakes. Usually, every paper is changed not much – only up to 25-30%.

Information about writers

Who will be responsible for writing my paper?

We always hire professional ENL writers, who are highly qualified and never work with ESL writers. You must know that any your paper will be accomplished by an expert in writing, who has knowledge in your topic and enough of relevant experience.

Are writers qualified enough?

All writers that work for our company are veterans of providing academic writing. They all graduated from the best universities with high GPA’s. They know everything of how to get the finest grades.

Can I correspond with my writer personally?

Every customer can have a direct contact with his/her writer in your private account through control panel. In addition, our support service also helps to provide effective cooperation between writers and customers.

About plagiarism, Payment and Policies

Does your agency provide any Money Back Guarantees?

You can be sure that our agency will give every your dollar back, if there are any breaches from our company.

What kind of revision policy do you have?

Our writing company will be very happy to make a revision of your order, if your revision requirements won’t be too diverse from the original ones. Please be attentive, because you have only 5 days from the time you get your paper, when you have a right to demand for a free revision.

Are your papers free from plagiarism?

Our papers don’t contain any plagiarism, because they are double-checked by several special programs.

Do you protect my personal data?

Our company knows how personal information is vital for every customer. That is why, we never pass it to the third parties.

How much secure my payment is?

As we utilize PayPal payment system – the simplest and the safest one – your payments are always secure.